ZHEN XIANG
INDUSTRIAL COMPANY LTD.
FAQ
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FAQ

  • Q How we will do ?

    A

    *Consistently meeting or exceeding our customer's expectations for product quality and performance;

    *Knowing who our Customers are and what they want - through open communication.

    *Understanding the requirements of our jobs and the systems that support us - through training and education.

    *Making continuous improvement a part of every day and every job - through the use of team participation and measurements.

    *Ensuring that our Policy and Procedure Manuals reflect what we actually do.

    *Sourcing continuous with the best way the needs of the market we are proposing new ideas—products to our Customers.

    *Provide products and services which meet or exceed customer needs and expectations:      
         >>Manufacture products which meet customer specifications.
         >>Strive to meet customer's target values.
         >>Monitor customer satisfaction.
         >>Deliver on-time.         
         >>Ship on the date required by the customer.
         >>Monitor on-time delivery performance. 
     

  • Q What is the Payment Term?

    A T/T, Western Union, and L/C
  • Q What is working time?

    A 09:00-12:00     13:30-18:30 (GMT+8 Beijing), from Monday to Friday.
  • Q What's the MOQ?

    A Depending on the product, different MOQ, please contact the sales, thank you!
  • Q What OEM and customization services do you provide for sound book educational toys?

    A We provide full OEM & ODM services,including custom logo printing customized packaging boxes,and multi-language sound recordings. We can also customize the device color, shape and PCB module design to fit your book.
  • Q What shipping options are available for international orders?

    A
    We support multiple shipping methods:
    --Express Delivery:DHL, UPS, FedEx (3-7 days).
    --Sea Transportation:For large bulk orders to save costs.
    --DDP Service:We can provide Delivered Duty Paid shipping to many regions.
    --We have our shipping agents, who cooperated with us for a long time, so we have the good price for you.
  • Q Which product safety certifications do you have?

    A Our products are certified with CE and RoHS.They also comply with EN71 and ASTM international toy safety standards,ensuring 100% safety for childrens products.
  • Q Are you qualified with OEM orders?

    A With years' experience, without any doubt that we can produce OEM products.
ZHEN XIANG
INDUSTRIAL COMPANY LTD.
Zhen Xiang Industrial Company Ltd. was founded in 2003 and is engaged in the Design, Development, Manufacture and Export of a Large Range of Voice Recording Products, Promotional items...

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Add : The 6th floor, Jin Hengsheng Building, Jiang Bian Village, Song Gang Town, Post Code 518105, BaoAn District, China
Direct line : 0086-755-23022276
Fax : 86-755-27137826
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