*Consistently meeting or exceeding our customer's expectations for product quality and performance;
*Knowing who our Customers are and what they want - through open communication.
*Understanding the requirements of our jobs and the systems that support us - through training and education.
*Making continuous improvement a part of every day and every job - through the use of team participation and measurements.
*Ensuring that our Policy and Procedure Manuals reflect what we actually do.
*Sourcing continuous with the best way the needs of the market we are proposing new ideas—products to our Customers.
*Provide products and services which meet or exceed customer needs and expectations:
>>Manufacture products which meet customer specifications.
>>Strive to meet customer's target values.
>>Monitor customer satisfaction.
>>Ship on the date required by the customer.
>>Monitor on-time delivery performance.